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FAQ

Domain Registration

  1. Can I buy a registered domain?
  2. How does it take before my domain name is active?
  3. Do I have to provide any private information during the registration progress?
  4. What is 'Whois Record'?
  5. What is 'Domain Name Status Codes'?
  6. How to renew a domain?

Transfer

  1. How to transfer a domain to Hostcrown?
  2. Will my website be affected during the transfer progress?

Domain Registration

  1. Can I get a registered domain?
    If you are interested in a registered domain, you should contact its owner.

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  2. How does it take to complete the registration?
    The process of registering a domain name is coordinated through an automated process called an "auto-parser." Once we have submitted a registration request to InterNIC, it will be processed immediately and you will be notified via e-mail when processing is complete. This generally takes less than 24 hours.

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  3. Do I have to provide any private information during the registration progress?
    In some situations, you have to provide information as request but normally, you don't.

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  4. What is 'Whois Record'?
    Whois Records containt contact information for each domain and network defined in the Internet.

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  5. What is 'Domain Name Status Codes'?
    Each domain record has at least one status code but multiple statuses are permissible. Status codes are useful to determine why your domain isn't working, whether your domain is locked to prevent unauthorized domain transfers, and when a domain will be dropped. You can determine any domain's status by performing a whois lookup on the domain.

    Domain Name status codes vary by the type of protocol used by the official registry. There are two common registry protocols:

    * Registry Registrar Protocol (RRP) Status
    * Extensible Provisioning Protocol (EPP) Status
    For more information, please download "Guide to Domain Status Code".

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  6. How to renew a domain name?
    Use our order page to renew your domain or contact us for help. We highly recommend our customers to register domain name for 2 years or more.

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Transfer

  1. How to transfer a domain to Hostcrown?
    There is a 60-day transfer hold - which means you have to wait two months from the initial registration before you can transfer your domain. When your domain is ready to transfer, please contact us for instructions.

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  2. Will my website be affected during the transfer progress?
    It takes about 5 days to complete the transfer. However, the transfer progress won't affect your website's activities.

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